False Alarm Prevention

The safety of the residents of Milton and its firefighters is the first priority for the Milton Fire Department. Whenever there is an emergency requiring the Fire Department, our crews will be there to assist. On occasion, the Fire Department responds to non-emergency or false alarm calls.

The Fire Department is working to educate businesses and citizens on ways to reduce non-emergency calls so crews can be available to respond to events where emergency help is truly needed.

If a fire alarm is activated in your home or building, it is always recommended that someone call 9-1-1. Until the cause of the alarm activation can be clearly determined, the Fire Department should be notified to ensure the safety of everyone in your home or building.

The Fire Department encourages you to examine ways in which you can prevent future false alarms from occurring .

False Alarms 

There are somewhere between 200 and 250 calls for residential or commercial false alarms each year. Responding to false alarms can be costly to the Town, especially if they could have been prevented. With the growing number of new homes and businesses in the past 10 years, there has been a very large increase in the number of alarm investigations.  

Fire Department Response

Once a call is received by our Communications Center the call is put out for crews to respond. This means that our full-time on-shift staff respond immediately and part-time staff leave their homes or employment responding to the station. Depending on the location of the alarm, the department could respond with four to 10 fire vehicles and sixteen 16 to 30 firefighters.

By-Law to Reduce False Alarms

The goal of the By-law is to reduce the number of false alarms to which fire crews respond each year. Fewer alarms reduce the risk to businesses, citizens and firefighters by lessening the number of responding vehicles on the road and improving available response for other emergency calls.

Under the by-law, the Fire Department will not charge for the first two responses to a preventable false alarm in a calendar year. Fees will be assessed for three or more preventable alarms in a calendar year. The cost can be quite substantial as the fee is set at $450 per truck response.

We care about your safety. If you think there is a fire or hear a fire alarm, please call 9-1-1 immediately. You will not be charged fees if a fire was or is in progress.